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Our company

Why Choose Us?

Total Sub-contract Solution

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We offer a total sub-contract solution here at Thomas Brown Engineering. We are more than a precision machining service and we like to think that this is why our customers choose us over our competitors and maintain long standing relationships with us.

We take your project from conception to completion by offering highly experienced, technical advice and cost savings solutions.

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Quality and Reliability

This is our focus here at Thomas Brown Engineering. We conform to ISO9001:2000 and have achieved this standard for many years. We also recognise the importance of reliability to our customers and try to respond to this need by reacting quickly to customers' queries and working hard with our customers to solve any problems. We seek our customers' comments on our delivery performance in our customer satisfaction survey and were pleased to see that in 2008, 100% of our customer base rated our performance in this area as excellent, good or satisfactory.

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Progressive and Forward Thinking

We like to look to the future in all things at Thomas Brown Engineering. We continually look to new technologies and advancements in tooling to improve our quality and streamline our daily procedures. We work to the principles of Lean Manufacturing and Continuous Improvement and have used these models, especially over the last 5 years, as a framework to bring about huge improvements and advancements within our organisation. It is these principles and ways of working that allows us to offer a competitive priced service to our customers whilst not compromising on any aspect of quality or service.

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Shop Floor Views

Mission Statement

Thomas Brown Engineering
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Thomas Brown Engineering Ltd is committed to providing the highest quality precision products and service to the manufacturing industry.

It seeks to build mutually beneficial and lasting relationships with customers and suppliers. It strives to provide an open and comfortable working environment for employees in which each employee is an essential part of the team, whilst fulfilling their personal potential.

It sees investment in new technology and staff development as the key areas, which will enable it to diversify to new areas of business; to ultimately grow and increase profitability.

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What our Customers say about us....

We had a great response to our 2008 Customer Satisfaction Survey and were delighted with the results and the comments made by our customers. As a company we like to think that our quality of product is the key factor which makes our customers choose us over our competitors. We were extremely pleased to see how satisfied our customers find our product quality as 100% rated us Excellent or Good in this area. The graphs below show our performance in other areas of Customer Service.

Product Quality Delivery Performance Price and value for money Technical advice Packaging Admin/Paperwork Response to any problems Overall results

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Environmental Policy

Thomas Brown Engineering
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Thomas Brown Engineering Ltd is aware that many of the activities undertaken in the course of its business will have an impact on the environment in some way. We are committed to identifying the effect of our business activities on the environment and working to limit these.

We constantly look to improve our performance in this area. These are the measures we currently take:

  • We fully comply with all relevant environmental legislation.
  • We re-use all packaging materials where possible. Recycle that which is unsuitable to be re-used.
  • We recycle, where possible, waste paper including envelopes. Re-use shredded paper as packing material.
  • We ensure that any hazardous waste is disposed of by a competent, regulated authority.
  • We utilise email and Internet facilities for accounts purposes wherever possible to reduce paper correspondence.
  • We encourage and provide facilities to recycle packaging and glass in the employee canteen area.
  • We separate and recycle all our waste metal.
  • We have recorded maintenance schedules on CNC machinery to ensure efficient running and minimise use of electricity.
  • The economic advantages of consciously improving our environmental performance are more than clear to us and fit perfectly with our work towards becoming a leaner and cleaner organisation.
  • This policy will be made available to all members of staff, customers and suppliers through our web-site.
  • This policy will be updated annually.

Tom Brown
Managing Director
January 2009.

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